Curbside Service

RML is happy to provide Curbside Service to allow you to continue to access books, magazines, DVDs, and more.

  1. You need to submit a request. We will call or email you when your items are ready to be picked up.
     
  2. Reserve your items:
    -Online at any time—robey.goalexandria.com/search#
    -Email at any time—robeymemorial@waukon.lib.ia.us
    -Call during our open hours—563.568.4424
     
  3. Wait for notification that your items are ready for pickup.
     
  4. When you arrive at the library, park near the book return and call the library at 563.568.4424 (or if you do not have a cell phone call let us know your arrival time). Staff will bring items to your vehicle.

How to Place Items on Hold Through the Catalog:

  • Login to RML's catalog: https://robey.goalexandria.com/search#
    Login.png
  • Username: Library Card Number
    Password: Last Name
     
  • Search or browse for titles
     
  • In the tile record, click the hold icon:
    hold.png
     
  • Click on Place Hold in the pop-up window:
    hold.png
     
  • Click OK

Check Holds or Remove Holds:

  • Click on Status icon (left your your name at the top of the catalog) or click on Patron Status home catalog search screen.
    status.png
     
  • Click on Holds to view your list of items.
     
  • To remove an item click on the title-->Click on the X.--> Click Remove in the pop-up window.--> Click OK.
    remove hold.png